Waiter/waitress

1. guest service:

• greet guests warmly and escort them to their tables.

• present menus, explain daily specials, and assist guests in making food and beverage selections.

• take accurate food and beverage orders and enter them into the pos system.

• serve food and drinks promptly and efficiently, ensuring presentation and temperature standards are met.

• check with guests to ensure satisfaction with each course and promptly address any issues.

2. table maintenance:

• set up tables according to hotel standards (linen, glassware, cutlery, etc.).

• clear tables and reset them quickly for the next guests.

• ensure cleanliness and hygiene in the dining area at all times.

3. coordination and communication:

• coordinate with kitchen and bar staff to ensure timely and accurate delivery of orders.

• communicate special requests, allergies, or dietary restrictions clearly to the kitchen.

• assist in managing reservations and seating arrangements during peak hours.

4. billing and cash handling:

• prepare and present bills to guests, process payments accurately.

• maintain proper cash handling procedures and ensure end-of-shift settlement is accurate.

5. standards and compliance:

• follow hotel grooming and uniform standards.

• adhere to hygiene, safety, and sanitation regulations.

• follow service procedures as per brand or departmental sops.

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qualifications and skills:

• diploma or certificate in hotel management or equivalent.

• minimum 1–2 years of experience in a 3- or 4-star hotel restaurant.

• excellent communication and guest service skills.

• knowledge of menu, beverages, and basic wine service.

• positive attitude, teamwork, and attention to detail.

• ability to work flexible shifts, including weekends and holidays.

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performance indicators:

• guest satisfaction and feedback scores.

• service accuracy and efficiency.

• cleanliness and hygiene compliance.

• teamwork and professional conduct.

• Experience

  0 - 3 Years

• No. of Openings

  5

• Education

  Graduate (BHM)

• Role

  Waiter

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office