- Greet customers and guide them to their tables: As a waiter, you will be the first point of contact for customers, welcoming them to the restaurant and assisting them in finding their seats.
- Take food and drink orders from customers: You will be responsible for noting down customers' orders accurately and conveying them to the kitchen staff promptly.
- Serve food and beverages to customers: Delivering orders to customers' tables in a timely and efficient manner is a key part of your role as a waiter.
- Ensure customer satisfaction and address any issues or complaints: It is important to maintain a positive attitude and resolve any customer concerns or complaints quickly and politely.
- Clear tables and prepare them for the next customers: Keeping the dining area clean and organized is essential for a pleasant dining experience.
- Assist in basic food preparation and kitchen tasks: Helping out in the kitchen when needed, such as preparing garnishes or plating dishes, is also part of the job responsibilities.
Required skills and expectations:
- Good communication skills: Ability to communicate clearly and effectively with customers and colleagues.
- Ability to multitask: Juggling multiple tables and orders while staying organized and attentive.
- Customer service-oriented: A friendly and accommodating attitude towards customers to ensure a positive dining experience.
- Basic knowledge of food and beverage: Understanding the menu offerings and being able to answer customers' questions about the dishes.