Customer Service Voice Process

Ds M- Power Solutions

0 - 1 Years
50 Openings
3.0 - 3.5 Lac/Yr
Face-to-Face interview
Devanhalli Road, Bangalore

Key Skills

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Job Description

job description:

· minimum educational qualification - 10+2 / graduates.

· excellent communication skills in english and hindi.

· good written communication skills in english.

· make designated number of outbound calls within the time allotted.

· handle customer inquiries both telephonically and by email.

· follow communication “scripts” when handling calls.

· describe products to the customers and responds to queries and close sales.

· has to prepare the reports and maintain them as well

· build sustainable relationships and engage customers

· flexibility with rotational and day shifts (no night shifts)

· must be flexible to work timings. (day shift only)

· a good team player with desire to learn, perform and grow.

· basic knowledge of computer and microsoft office applications.

additional details:

salary: inr 2,00,000– 3,50,000 . plus incentives as defined by respective business

industry: bpo / call centre / ites

functional area: telemarketing, tele sales & inbound process

role category: voice