job description
qualification :
- english fluency with us accent / any degree ( with arrears are also welcome )
- experienced people in the us voice process are preferred, freshers who have excellent english accent can be trained
- the primary task of a bpo executive is to handle calls from customers or clients and provide them with a solution to their queries.
- he/she must show the willingness to learn new things every time and then.
- must discuss every matter with its supervisor or team leader to get any issue sorted
- giving a resolution to the customers or clients should be the whole and sole responsibility.
- must be very effective in providing customer service by providing resolution to their complicated queries and issues.
- must efficiently set goals and work on so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.
skills :
- should have good oral and written communication.
- an effective communicator, probably fluid with what he/she is speaking.
- should be computer literate.
- should be flexible enough to adapt to any environment or changes happening in the sector.
- should be patient enough and quite motivated towards learning new things and execute them effectively on day to day basis.
- should also have a clear view of what the current market trend is.
salary :
freshers: 10,000 to 12,000
experienced: 12,000 to 15,000
if a candidate is good i can afford more salary as well.
expected start date: 22/4/2021
job types: full-time, walk-in
salary: ₹12, - ₹20, per month
Experience
0 - 3 Years
No. of Openings
10
Education
Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree
Role
Voice Process Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office