Voice Process Associate

Annaji Infotech Pvt Ltd

job description

qualification :

- english fluency with us accent / any degree ( with arrears are also welcome )

- experienced people in the us voice process are preferred, freshers who have excellent english accent can be trained

- the primary task of a bpo executive is to handle calls from customers or clients and provide them with a solution to their queries.

- he/she must show the willingness to learn new things every time and then.

- must discuss every matter with its supervisor or team leader to get any issue sorted

- giving a resolution to the customers or clients should be the whole and sole responsibility.

- must be very effective in providing customer service by providing resolution to their complicated queries and issues.

- must efficiently set goals and work on so as to avoid any escalations and maintain relevancy and quality while providing service to the customers.

skills :

- should have good oral and written communication.

- an effective communicator, probably fluid with what he/she is speaking.

- should be computer literate.

- should be flexible enough to adapt to any environment or changes happening in the sector.

- should be patient enough and quite motivated towards learning new things and execute them effectively on day to day basis.

- should also have a clear view of what the current market trend is.

salary :

freshers: 10,000 to 12,000

experienced: 12,000 to 15,000

if a candidate is good i can afford more salary as well.

expected start date: 22/4/2021

job types: full-time, walk-in

salary: ₹12, - ₹20, per month

• Experience

  0 - 3 Years

• No. of Openings

  10

• Education

  Advanced/Higher Diploma, Any Bachelor Degree, Professional Degree

• Role

  Voice Process Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office