Hiring Freshers || Ticketing Supervisor

We are looking for an enthusiastic Air Ticketing Agent to join our team in Siliguri. This entry-level position is perfect for candidates with a passion for travel and customer service, providing the opportunity to assist customers in booking flights and managing travel arrangements.

Key Responsibilities:

- **Flight Reservations**: Assist customers in booking their air tickets by providing information about flight schedules, prices, and routes.

- **Customer Support**: Respond to inquiries and resolve issues related to ticketing, such as changes, cancellations, and refunds, ensuring high levels of customer satisfaction.

- **Documentation Handling**: Manage all necessary documentation and ensure accurate data entry in the booking system for all transactions.

- **Payment Processing**: Handle payments for ticket bookings, ensuring secure and correct transactions, and providing receipts to customers.

- **Collaboration with Airlines**: Work closely with airlines and travel partners to stay updated on promotions, fares, and policies, enhancing the customer experience.

Required Skills and Expectations:

Candidates should have strong communication skills and a passion for helping others. A basic understanding of computer systems and attention to detail are essential for managing bookings accurately. The ability to work effectively in a team and handle high-pressure situations with a positive attitude is important. Experience in customer service is a plus, but not necessary, as we are open to training candidates with a willingness to learn.

• Experience

  0 - 1 Years

• No. of Openings

  77

• Education

  10th Pass

• Role

  Ticketing Supervisor

• Industry Type

  Hotel / Travel / Airline / Hospitality

• Gender

  [ Male / Female ]

• Age Limit

  19 - 38 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Benefits include

  Weekly Payout, Overtime Pay, Annual Bonus, Travel Allowance (TA), Health Insurance, Food/Meals, Accommodation, 5 Working Days

• Face Interview Location

  kolkata