As a Ticketing Supervisor, you will play a crucial role in managing ticket sales and ensuring customer satisfaction. This position is suited for individuals eager to start their careers in the travel and hospitality sector.
Key Responsibilities:
- Manage Ticket Sales: Oversee the process of selling tickets, handling transactions efficiently, and ensuring all sales data is accurately recorded.
- Customer Support: Assist customers with inquiries regarding ticket availability, prices, and booking procedures, ensuring a positive experience.
- Team Coordination: Work closely with other team members to organize ticketing activities, ensuring everyone is informed and tasks are shared effectively.
- Reporting Issues: Identify and report any technical issues with ticketing systems to ensure smooth operations and minimal disruptions.
- Monitor Inventory: Keep track of ticket inventory and update availability to prevent overbooking while facilitating smooth sales processes.
- Training New Staff: Help onboard and train new team members, sharing knowledge about ticketing procedures and customer service best practices.
Required Skills and Expectations:
- Communication Skills: You should be able to communicate clearly and professionally with customers and team members.
- Basic Computer Skills: Familiarity with computers and software programs to process sales and manage ticket inventories is important.
- Attention to Detail: You must ensure that all transactions and records are accurate to avoid any discrepancies.
- Customer Service Orientation: A friendly attitude and willingness to help customers resolve their issues are essential.
- Time Management: You should be able to prioritize tasks effectively, especially during busy periods.
This is an excellent opportunity for individuals looking to start their careers in a dynamic environment.
Experience
0 - 1 Years
No. of Openings
77
Education
10th Pass
Role
Ticketing Supervisor
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Weekly Payout, Overtime Pay, Annual Bonus, Travel Allowance (TA), Health Insurance, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata