Hiring Fresher / Ticket Support Executive / 10th Pass

We are seeking a motivated and detail-oriented Ticket Support Executive to join our team in Patna. In this role, you will assist customers with their inquiries and provide support to ensure a smooth ticketing experience.

Key Responsibilities:

- **Customer Assistance**: Respond to customer inquiries about ticket bookings, cancellations, and changes. You will guide them through the ticketing process and resolve any issues they encounter.

- **Issue Resolution**: Identify and troubleshoot problems that customers may face. Your goal will be to provide effective solutions promptly, ensuring customer satisfaction.

- **Record Keeping**: Maintain accurate records of customer interactions and transactions. This information will help track issues and improve our service quality.

- **Team Collaboration**: Work closely with other team members to share insights and improve ticket support processes. Regular teamwork ensures that we deliver the best service to our customers.

Required Skills and Expectations:

The ideal candidate should possess excellent communication skills, with the ability to converse clearly and courteously. A basic understanding of ticketing systems or customer support software is beneficial but not mandatory. Attention to detail and a proactive attitude are essential for success in this role. Flexibility and a willingness to learn will also help you thrive as you start your career in ticket support. Candidates should have completed at least the 10th grade and should be comfortable working in an office environment.

• Experience

  0 - 1 Years

• No. of Openings

  20

• Education

  10th Pass

• Role

  Ticket Support Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time (Night Shift)

• Work Location Type

  Work from Office

• Walk-in interview location

  Kolkata