Hiring Freshers || Ticket Support Executive

Flyhie Aviation

0 - 3 Years
15 Openings
2.5 - 3.8 Lac/Yr
Posted today
Walk in interview
Bhubaneswar

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

We are looking for an Air Ticketing Executive to join our team in Bhubaneswar. This role is ideal for individuals with 0 to 3 years of experience who are eager to learn and grow in the travel industry.

Key Responsibilities:

1. **Booking Flights**: You will assist customers in booking airline tickets according to their travel needs, ensuring accuracy and attention to detail.

2. **Customer Support**: Providing excellent customer service is essential. You will answer inquiries, resolve issues, and guide customers through the ticket booking process.

3. **Managing Reservations**: You will handle reservations, cancellations, and modifications efficiently while ensuring customer satisfaction.

4. **Documentation**: Preparing and maintaining accurate travel documentation and reports is crucial for tracking bookings and customer preferences.

5. **Collaboration**: Working closely with airline partners and team members, you will help coordinate travel arrangements and promotions.

Required Skills and Expectations:

Candidates must have completed at least the 10th grade and should possess good communication skills and a customer-focused attitude. Basic computer knowledge is essential for handling booking software, and a willingness to learn about the travel industry is a must. Attention to detail and the ability to work under pressure will help you succeed in this role. Being a team player with a positive attitude will enhance your effectiveness in providing a smooth travel experience for our clients.