Ticket Support Executive Jobs For 10th Pass Freshers

- respond to customer inquiries and issues through ticketing system: the ticket support executive will be responsible for promptly responding to customer queries and issues submitted through the ticketing system.

- provide technical assistance and troubleshooting support: the individual will need to assist customers with technical issues they are facing with products or services, and troubleshoot to resolve them efficiently.

- collaborate with other departments to resolve customer concerns: working closely with different departments like technical support or sales to address customer concerns and provide solutions in a timely manner.

- maintain accurate records of customer interactions and transactions: the ticket support executive must ensure that all customer interactions and transactions are properly documented for reference and follow-up.

- ensure high levels of customer satisfaction: strive to provide excellent customer service and ensure that customers are satisfied with the resolution of their concerns.

required skills and expectations:

- excellent communication skills, both verbal and written, to effectively interact with customers and convey information clearly.

- strong customer relationship management skills to build rapport with customers and ensure a positive experience.

- ability to work well under pressure and in a fast-paced environment to meet customer needs efficiently.

- basic technical knowledge to troubleshoot and provide support for customer issues.

- high school education (10th pass) and willingness to learn and adapt to different tasks and situations.

• Experience

  0 - 4 Years

• No. of Openings

  90

• Education

  10th Pass

• Role

  Ticket Support Executive

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office