We are seeking an enthusiastic Telecaller to join our team in Wazirpur, Delhi. The ideal candidate will engage with customers over the phone to promote our services and generate leads.
Key Responsibilities:
- **Make Outbound Calls**: Initiate calls to potential customers, introducing our services and understanding their needs.
- **Build Customer Relationships**: Establish a rapport with clients to create trust and encourage ongoing communication.
- **Record Call Data**: Maintain accurate records of conversations and update customer details in our database for follow-up.
- **Meet Targets**: Achieve individual and team sales targets through effective selling techniques and persistence.
- **Provide Feedback**: Share insights from customer interactions to help improve our offerings and support strategies.
Required Skills and Expectations:
Candidates should have a minimum of 1 year of experience in telecalling or similar roles. A 12th-grade education is required. Strong communication skills are essential, as you will be speaking with clients daily. You should be comfortable using computers for data entry and familiar with basic office software. A positive attitude, patience, and resilience will be crucial in dealing with customer queries. We expect you to be a team player, willing to learn, and adapt to different situations. Punctuality and a commitment to professionalism are also important in this full-time role, which requires working from the office.