- Make outbound calls to potential customers: You will be responsible for making calls to potential customers to promote products or services offered by the company.
- Answer incoming calls from customers: You will need to handle incoming calls from customers, address their queries, and provide necessary information.
- Provide information about products or services: You will be required to have a good understanding of the products or services offered by the company and provide detailed information to customers.
- Maintain call records and update customer database: It is important to maintain accurate records of calls made and received, as well as update the customer database with relevant information.
Required skills and expectations:
- Good communication skills: You should have excellent verbal communication skills to effectively communicate with customers.
- Basic computer knowledge: Understanding of basic computer operations is necessary to maintain call records and update databases.
- Patience and problem-solving skills: Ability to handle customer queries patiently and resolve issues effectively.
- Ability to work in a team: You should be able to collaborate with team members to achieve targets and provide quality customer service.
- Willingness to learn and adapt: As a fresher, you should be open to learning new skills and adapting to the requirements of the role.
Experience
0 - 1 Years
No. of Openings
2
Education
Graduate (B.A, B.C.A, B.B.A, B.Com)
Role
Tellecaller
Industry Type
Accounting / Finance
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
887, Jagdamba Heights, 2nd floor Model Mill Sqr, Beside Godrej Anandam, Ganeshpeth colony Nagpur