Telecaller Fresher

Co-Commerce Pvt Ltd

0 - 2 Years
20 Openings
Not Disclosed
Posted 49 days ago
Face-to-Face interview
Pune Solapur Road

Key Skills

Good Communication Skills Team Work Leadership Skills

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Job Description

- Make outbound calls to potential customers: The primary responsibility of a Tellecaller is to make outbound calls to potential customers to promote products or services.

- Handle customer inquiries: Tellecallers are expected to handle customer inquiries and provide information about products or services offered by the company.

- Maintain call logs: It is important for Tellecallers to maintain call logs accurately to track customer interactions and follow-up on leads.

- Achieve sales targets: Tellecallers are required to achieve sales targets set by the company by converting leads into customers through effective communication and persuasion.

- Collaborate with team members: Tellecallers need to work collaboratively with team members to ensure a smooth flow of communication and achieve common goals.

- Demonstrate leadership skills: Tellecallers should demonstrate leadership skills by taking charge of calls, resolving customer issues, and providing guidance to team members when needed.

Required Skills and Expectations:

- Good Communication Skills: Tellecallers must have excellent verbal communication skills to effectively interact with customers over the phone.

- Team Work: Ability to work well in a team setting and collaborate with colleagues to achieve common goals.

- Leadership Skills: Should demonstrate leadership qualities by taking initiative, providing guidance to colleagues, and resolving issues effectively.

- Basic computer knowledge: Tellecallers should be familiar with using computers and basic software applications for maintaining call logs and customer data.