a telesales executive's job is to sell products and services over the phone, which includes making outbound calls, handling inbound inquiries, and building relationships with customers to achieve sales targets
key responsibilities
sales and persuasion:
make outbound calls to potential clients to introduce and sell products or services.
handle inbound calls from interested customers.
identify customer needs and recommend appropriate solutions.
achieve and exceed individual and team sales goals on a monthly basis.
customer relationship management:
follow up on leads and build strong relationships with existing and new customers to encourage repeat business.
provide excellent customer service by resolving issues and answering questions.
administration and reporting:
record customer interactions, purchase orders, and sales activity accurately in a crm system.
process customer purchases efficiently.
provide feedback to management on market trends and customer preferences.
generate sales reports for management.
required skills and qualifications
strong communication, negotiation, and persuasion skills.
goal-oriented and motivated to work in a target-driven environment.
excellent customer service and problem-solving skills.
good time management and organizational skills.
ability to maintain accurate records.
Experience
0 - 2 Years
No. of Openings
10
Education
12th Pass
Role
Telesales Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Pacific Placements and Business Consultancy (OPC) Pvt. Ltd. UG-01, Shrushti Vista, 678 E Ward, 2nd L