Freshers For Telesales Executive - Dehradun

Key Responsibilities:

1. Customer Handling: Assist customers with inquiries, complaints, and requests in a professional and timely manner.

- As a customer service representative, you will be responsible for addressing customer needs and ensuring a positive experience.

2. Communication: Communicate effectively with customers through phone, email, or chat.

- Strong communication skills are essential to convey information clearly and resolve issues efficiently.

3. Problem-Solving: Resolve customer issues and complaints by finding solutions and offering alternatives.

- Being able to think quickly and find practical solutions will be crucial in handling customer concerns.

4. Documenting: Maintain accurate records of customer interactions and transactions.

- Keeping detailed records of customer interactions will help track issues and monitor trends.

Required Skills and Expectations:

1. Excellent communication skills: Ability to effectively communicate with customers and colleagues.

2. Problem-solving skills: Capable of finding solutions to customer issues in a timely manner.

3. Basic computer skills: Proficient in using email, chat, and other communication tools.

4. Patience and empathy: Ability to remain calm and empathetic when dealing with challenging customers.

5. Attention to detail: Careful in documenting customer interactions and following up on issues.

• Experience

  Fresher

• No. of Openings

  20

• Education

  10th Pass

• Role

  Telesales Executive

• Industry Type

  Real Estate / Property / Construction

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Home

• Face interview location

  2nd floor vedas tower near Central Bank of India ballupura chowk