We are looking for a Telecom Technical Assistant to join our team in Delhi NCR. This entry-level position is perfect for freshers and offers a great opportunity to start a career in the telecommunications industry.
The Telecom Technical Assistant will be responsible for assisting with various technical tasks related to telecommunications systems and equipment. This includes handling installations, troubleshooting issues, and providing support to senior technicians.
Key Responsibilities:
1. **Installation Support**: Assist in the installation of telecom equipment and systems by following guidelines and safety protocols to ensure proper functionality.
2. **Troubleshooting**: Help diagnose and resolve technical issues related to telecom services and equipment, escalating complex problems to senior staff when necessary.
3. **Maintenance**: Participate in routine maintenance checks of telecom systems, ensuring that all components are in good working condition and report any discrepancies.
4. **Documentation**: Maintain accurate records of installations, repairs, and maintenance activities to support efficient operations and compliance with company policies.
5. **Customer Assistance**: Provide basic technical support to customers, helping them understand and resolve simple issues related to their telecom services.
Required Skills and Expectations:
Candidates must have completed at least 10th grade. A basic understanding of telecommunications is preferred but not mandatory. Strong communication and problem-solving skills are essential. The ideal candidate should be willing to learn quickly and work collaboratively in a team-oriented environment. A keen eye for detail and a proactive approach to tasks are important for success in this role.