job title: telecom analyst – wireline optimization (t2)
experience required: minimum 2 years
location: remote
company: inspiedge it solutions
position overview
inspiedge it solutions is seeking a qualified telecom analyst – wireline optimization (t2) to join our team. the successful candidate will be responsible for analyzing telecom usage, optimizing client expenditures, and supporting financial and technical reporting. this is a fully remote position.
responsibilities
conduct detailed analyses of telecom usage reports and provide recommendations to optimize client telecom costs.
perform reconciliation and allocation of telecom charges to support accurate reporting and analysis.
create, maintain, and present client-facing reports outlining telecom opportunities and cost-saving measures.
address internal inquiries related to telecom rate plan analyses and recommendations.
deliver high-quality customer service to clients, vendors, and internal stakeholders.
develop, document, and maintain best practices, quality assurance procedures, and process improvements.
requirements
strong knowledge of financial analysis.
excellent written and verbal communication skills for effective customer interaction.
professional demeanor with the ability to handle customer communication in a service-oriented manner.
reliable, detail-oriented, and able to work effectively under time pressure.
proficiency in microsoft excel and powerpoint; knowledge of power query and data automation tools is an advantage.
experience in the software, hardware, or telecom industry is preferred.
how to apply
interested candidates are requested to share their updated cv at:
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we are also hiring for multiple positions; referrals are welcome.