Key Responsibilities:
1. Making outbound calls to potential customers: As a telecaller, you will be responsible for making calls to individuals or businesses to promote products or services.
2. Answering incoming calls from customers: You will also be required to handle incoming calls from customers who are seeking information or assistance.
3. Providing information about products or services: You must have a good understanding of the products or services offered by the company in order to effectively convey this information to customers.
4. Resolving customer complaints: As a telecaller, you should be able to address any issues or complaints raised by customers in a professional and timely manner.
5. Maintaining call records: It is important to keep accurate records of all calls made and received for monitoring and reporting purposes.
Required Skills and Expectations:
- Good communication skills: You should have excellent verbal communication skills in order to effectively interact with customers over the phone.
- Ability to handle rejection: As a telecaller, you may encounter rejection from some customers, so it is important to be able to handle this in a professional manner.
- Basic computer skills: You should have basic computer skills to input and track customer information.
- Patience and empathy: It is important to have patience and empathy when dealing with customers, especially when resolving complaints or issues.
- Time management skills: Since this is a part-time job, good time management skills are essential to balance work responsibilities with other commitments.
Experience
Fresher
No. of Openings
80
Education
10th Pass
Role
Telecalling
Gender
Female
Job Country
India
Type of Job
Part Time
Work Location Type
Work from Home