We are seeking a motivated Telecalling Executive to join our team in Chhatrapati Square, Nagpur. This entry-level position is perfect for fresh graduates eager to start their careers in customer service and sales.
Key Responsibilities:
1. **Make Outbound Calls**: Contact potential customers through phone calls to present our products and services, explaining their benefits and answering any questions.
2. **Manage Customer Inquiries**: Handle incoming calls from customers seeking information, providing clear and accurate responses to their queries.
3. **Maintain Customer Database**: Update and maintain accurate records of customer interactions and information in our database to ensure effective follow-ups.
4. **Achieve Sales Targets**: Work towards specific sales targets by converting leads into actual sales through effective communication and persuasion skills.
5. **Provide Feedback**: Share customer feedback and suggestions with the team to improve our services and enhance customer satisfaction.
Required Skills and Expectations:
The ideal candidate should possess excellent communication skills, including a clear speaking voice and the ability to listen actively. Basic computer knowledge is essential for updating records. Candidates should be detail-oriented and capable of managing multiple calls effectively. A positive attitude, eagerness to learn, and a passion for helping others are essential attributes for success in this role. As this is a full-time position, candidates should be ready to work from our office environment.
Experience
0 - 1 Years
No. of Openings
200
Education
Graduate (B.A, B.Com, B.Sc, Vocational Course)
Role
Telecalling Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Chhattrapti square nagpur