Sure - here is a professional BPO Voice Process job description you can use for a job posting or resume:
BPO Voice Process Job Description
### BPO Voice Process - Job Description
We are looking for enthusiastic and customer-focused candidates to join our BPO Voice Process team. The role involves handling customer calls, understanding their requirements, providing accurate information, and resolving queries professionally.
### Responsibilities
- Handle inbound and outbound customer calls.
- Understand customer requirements and provide appropriate solutions.
- Resolve customer queries and complaints in a professional manner.
- Maintain accurate customer information and call records.
- Follow company policies, quality standards, and communication procedures.
- Achieve daily and monthly performance targets.
- Coordinate with internal teams whenever required.
### Requirements
- Good verbal communication skills in English.
- Customer-service-oriented attitude.
- Basic computer knowledge.
- Ability to handle customers professionally.
- Freshers and experienced candidates can apply.
- Candidates who can work in a team and meet performance targets are preferred.
### Job Details
- Process: BPO Voice Process
- Location: Coimbatore
- Shift: Day Shift
- Employment: Full-time
- Experience: Freshers / Experienced
If you want, I can also make this into a short Naukri/Indeed job-posting description with salary, qualification, and skills.
Experience
0 - 4 Years
No. of Openings
25
Education
12th Pass
Role
Telecalling Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
No. 347, DS Complex, Nehru Street,\ Ram Nagar Ghandhipuram,coimbatore