Telecaller -Customer Support - Domestic Voice Process

TJS Info Solutions Pvt Ltd

1 - 5 Years
10 Openings
Not Disclosed
Face-to-Face interview
Bangalore

Key Skills

Fluent in Communication Telecaller Insurance Sales Insurance Agent Banking Executive Work From Home

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Job Description

we are looking for female telecallers from banking & insurance domain to handle customer's for outbound calls.

solving queries, telling them about products/offers/services

follow communication “scripts” when handling different topics

identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

seize opportunities to upsell products when they arise

build sustainable relationships and engage customers by taking the extra mile

keep records of all conversations in our database in a comprehensible way

frequently attend educational seminars to improve knowledge and performance level

meet personal/team qualitative and quantitative targets

minimum requirement:

fluent communication skills

problem-solver over the call