Telecaller

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Job Description: Telecaller (Language Proficiency in Hindi, English, and Tamil) - Travel Industry

Position: Telecaller

Location: Coimbatore, Tamil Nadu, India

Experience: Fresher to 2 years

Salary: INR 10,000 to 15,000 per month

Are you a persuasive communicator with a passion for the travel industry? We are seeking a skilled Telecaller who is proficient in Hindi, English, and Tamil to join our dynamic team. As a Telecaller, you will play a crucial role in our travel agency by handling incoming inquiries and actively converting them into sales opportunities. Your exceptional language skills and charming demeanor will be key in fostering strong customer relationships and promoting our diverse range of travel services.

Responsibilities:

Handle inbound calls and inquiries from potential customers, providing them with detailed information about the travel packages, services, and offerings.

Make outbound calls to follow up with leads and previous inquiries, aiming to convert them into confirmed sales.

Build and maintain strong customer relationships through friendly and engaging communication, showcasing our commitment to excellent service.

Identify customer needs, preferences, and travel requirements to recommend suitable travel packages and solutions that best meet their expectations.

Respond promptly to customer inquiries, providing accurate and up-to-date information about available travel options, itineraries, and pricing.

Maintain a customer database and update records of interactions, transactions, and follow-up actions to ensure seamless customer service and efficient sales tracking.

Collaborate with the sales and marketing team to implement promotional campaigns, special offers, and incentives to attract potential customers.

Achieve individual and team sales targets to contribute to the overall success and growth of the travel agency.

Stay updated with the latest trends and developments in the travel industry, as well as changes in regulations and travel-related

Experience : 0 - 1 Years

No. of Openings : 2

Education : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Telecaller

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India