making calls: initiating calls to individuals or businesses from a provided list or database.
presenting products/services: introducing and explaining the features and benefits of the products or services offered by the company.
handling inquiries: addressing customer queries, providing information about the company, products, or services, and resolving issues or concerns.
meeting targets: meeting daily, weekly, or monthly sales or performance targets set by the company.
maintaining records: keeping accurate records of calls made, customer details, and outcomes of calls in the company's database or crm system.
following scripts: adhering to scripts or guidelines provided by the company while also adapting conversations as necessary.
maintaining professionalism: ensuring a professional and courteous demeanor during all interactions with customers.
updating knowledge: staying updated on product/service information, pricing, and any changes in company policies or procedures.
collaboration: collaborating with sales and marketing teams to maximize effectiveness and achieve targets.