Fresher hiring for Telecaller

Lakshmi North East Solutions (LNES)

- Respond to inbound calls and queries from prospective customers regarding Frankfinn's services, training programs, and aviation courses.

- Provide detailed information about various aviation-related services, including air hostess training, pilot programs, customer service, and other courses offered by the company.

- Identify and qualify potential leads from incoming calls, walk-ins, and online inquiries.

- Follow up with leads through regular calls, emails, or messages to convert them into enrollments.

- Actively promote Frankfinns offerings (aviation-related programs, training, and services) to prospective clients.

- Help in achieving sales targets and goals through customer interaction and providing product knowledge.

- Assist customers with course registrations, documentation, and any general queries they may have regarding the company's offerings.

- Build and maintain strong customer relationships to enhance retention and repeat business.

- Maintain accurate records of all customer interactions, transactions, and feedback.

- Collect customer feedback and insights to understand market trends and improve services.

- Work closely with the sales and training teams to ensure smooth communication and alignment of customer queries with relevant departments.

- Maintain professionalism while representing the Frankfinn brand, ensuring all customer interactions align with company standards and values.

- Stay updated with the latest offerings, aviation industry trends, and training modules to accurately inform potential customers.

- Meet or exceed daily, weekly, and monthly call and conversion targets, contributing to the company's overall business growth.

• Experience

  0 - 1 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.