Business Caller (female Only)

- make outbound calls to potential customers: telecallers will be responsible for making calls to prospective clients to inform them about products or services offered by the company. this includes answering any inquiries they may have and providing relevant information.

- handle customer inquiries: telecallers must be able to handle incoming calls from customers regarding queries, concerns, or complaints. they should be polite, patient, and knowledgeable in order to provide excellent customer service.

- maintain customer database: telecallers need to keep accurate records of all interactions with customers, including details of inquiries, feedback, and follow-up actions. this helps in tracking customer responses and improving sales strategies.

- achieve sales targets: telecallers should be goal-oriented and aim to meet or exceed the sales targets set by the company. this requires proactive selling, good communication skills, and product knowledge.

skills and expectations:

- excellent communication skills: telecallers should have strong verbal communication skills to effectively communicate with customers over the phone.

- patience and empathy: dealing with customer inquiries or complaints requires patience and empathy to provide a positive experience.

- basic computer skills: knowledge of basic computer applications like ms office and crm software is essential for maintaining customer databases.

- ability to work in a team: telecallers will be working as part of a team, so the ability to collaborate and support colleagues is important.

- leadership skills: while not mandatory, having leadership skills can help telecallers in demonstrating initiative, motivation, and problem-solving abilities.

• Experience

  0 - 1 Years

• No. of Openings

  5

• Education

  Graduate

• Role

  Telecaller

• Industry Type

  Banking / Financial Services / Stock Broking

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office