Hiring Fresher - Telecaller - Bhubaneswar

- Make outbound calls to potential customers: The telecaller will be responsible for making calls to potential customers to inform them about products or services offered by the company.

- Receive inbound calls from customers: The telecaller will also handle incoming calls from customers, addressing their inquiries, resolving issues, and providing information about products or services.

- Maintain customer database: The telecaller will update and maintain a database of customer information, including contact details, interactions, and feedback, using Microsoft Excel.

- Achieve sales targets: The telecaller will be expected to achieve individual and team sales targets by effectively communicating with customers and persuading them to make a purchase.

- Provide excellent customer service: The telecaller should ensure that customers receive a positive experience by resolving their queries, addressing complaints, and providing accurate information in a friendly and professional manner.

Required skills and expectations:

- Good communication skills: The telecaller should have excellent verbal communication skills to effectively engage with customers over the phone.

- Basic computer skills: Proficiency in using Microsoft Excel is required to maintain customer databases and track sales progress accurately.

- Customer service orientation: The telecaller should have a customer-centric approach and be able to handle customer inquiries and complaints effectively.

- Sales skills: A telecaller should have basic sales skills to persuade customers to make a purchase and achieve sales targets.

- Ability to work in a fast-paced environment: The telecaller should be able to multitask, work under pressure, and meet deadlines in a dynamic work environment.

• Experience

  0 - 6 Years

• No. of Openings

  2

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot no -1080/2766,iter college Road