Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets
Minimum Requirement:
Good Communication Skills
Good Problem-solving skills over the call
Highenergylevel
Experience
0 - 1 Years
No. of Openings
500
Education
Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM)
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
No. 182/4, Ground Floor, Kattigenahalli Gate, Bagalur Main Road, Yelahanka, Bangalore-560064