A telecaller may also carry out the following tasks:
Interacting via various channels, such as live chat, emails, social media and direct calls
Modifying sales pitches in response to customer demand
Acquiring and retaining contact information databases
Put forward suggestions in accordance with the requirements of the consumer
Ensure a smooth procedure for the consumer by transferring windows of
Responsible for gathering leads and producing sales by speaking with prospective and current customers over the phone. Their duties include gathering information from the target market, following up with customers to provide new products or services and documenting customer feedback for follow-up actions.
Answer, screen and forward incoming phone calls.
Telecallers discuss with potential customers to inform them of the companys offerings and services. They ensure the prospects are aware of the brand along the journey and influence them to enter the sales funnel. Additionally, they engage with existing customers to collect data on the impacts of the companys merchandise or services, which they subsequently relay to the relevant divisions to improve the user experience.
Ensure reception area is tidy and presentable with all necessary stationery and material (. pens, forms and brochures).
Experience : 0 - 2 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Telecaller Executive
Industry Type : Education / Teaching / Training / Colleges /Institutes / Universities
Gender : Female
Job Country : India