Telesales Executive || Freshers & Experienced

Job description:

Key Responsibilities:

Handle customer queries effectively via call/chat/email

Ensure timely resolution and maintain customer satisfaction

Maintain call logs and reports as per process requirement

Follow standard operating procedures and guidelines

Handle inbound and outbound customer interactions

Provide accurate information and resolve queries

Document customer interactions in the system

Maintain service quality and meet defined KPIs

Key Requirements:

Good communication and interpersonal skills

Comfortable with rotational shifts, if required

Strong verbal and written communication skills

Ability to multitask and manage time effectively

Comfortable with rotational shifts and night shifts (for NRI process)

Fresher welcome; prior BPO/customer support experience is a plus

Language: English (Preferred)

• Experience

  0 - 1 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Telecaller Executive

• Industry Type

  Other

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  1st Floor, Building A, Sahney Business Centre, 27 Kirol Road, Vidyavihar (W), Mumbai 400 086