as a telecaller executive, your main responsibility will be to make outbound calls to potential customers to promote and sell products or services. you will need to actively listen to customers and engage in conversation to understand their needs and offer appropriate solutions. a key part of this role will involve maintaining accurate records of interactions and following up with customers as needed.
to succeed in this role, you will need excellent communication skills and a pleasant telephone manner. you should be able to effectively persuade and influence others while remaining respectful and professional. a high level of patience and empathy is required to handle various customer queries and concerns. additionally, basic computer proficiency is necessary for inputting and updating customer information in the database. overall, you should be proactive, energetic, and results-driven to achieve sales targets and contribute to the success of the team.