we are looking for the counselors having knowledge and expertise in the educational domain. he/she should have excellent verbal and written communication skills.
work profile:
> the job role includes speaking to the professionals/candidates primarily over the phone, answering their queries related to program and convincing them to enroll for the program.
> correspondence with the candidates by e-mail or over the call.
> handling inbound and outbound calls related to admission and counseling.
> making outbound calls to prospective candidates from the point of inquiry to the admission and documentation process for the same.
> keeping a regular follow-up with the interested candidates, sharing all the relevant information whenever required, assuring timely closure.
> preparing necessary reports and sharing the same with the management on a daily basis.
> enquiry handling, admission procedures, marketing and brand building,
> giving projections on admission for every month
> preparing and maintaining all the data over (lead, contact, new opportunity, editing records prior) in-house crm, google sheets.