key responsibility area
1. database management
o call existing landowners, office owners, and developers from the agency's database to source property information.
o update and maintain accurate and up-to-date records of property details in the database.
o regularly verify and cross-check information to ensure its validity and reliability.
2. proposal preparation and communication
o match client requirements with available properties in the database.
o prepare and share property proposals via email, whatsapp, or other communication channels.
o follow up with clients regularly to address queries, provide updates, and nurture leads.
3. coordination with the team
o communicate client requirements and feedback to the sales or management team for further action.
o collaborate with colleagues to ensure seamless operations and effective client servicing
4. reporting and documentation
o maintain call logs and detailed records of all interactions with property owners and leads.
o provide daily or weekly reports on calls made, leads handled, and outcomes achieved.
5. customer relationship management
o build and maintain strong relationships with property owners, developers, and potential clients for repeat business.
o handle client inquiries and complaints professionally, ensuring a positive experience.