Were looking for a Telecaller who is passionate about customer service and enjoys working in a fast-paced environment. The Telecaller will be responsible for making outbound calls to customers, answering inbound calls from customers, and providing excellent customer service.
Telecaller Duties:
Identify, qualify, and refer potential clients to appropriate sales representatives for sales opportunities or to appropriate departments for information about products or services
Input customer information into computer and verbally relay information to sales representatives regarding customer sales opportunities
Record customer contacts, sales information, and other information about products and services
Communicate with sales representatives regarding customer calls
Telecaller Responsibilities:
Take inbound, outbound, and blended calls, answer questions, and document activities in the CRM
Make outbound calls to prospects and clients
Assist with sales activities, documenting leads, and managing databases
Gather and document sales data, such as meetings and appointments, in CRM, including details of visitors and customers
Prepare and execute proposals and presentations using PowerPoint and Microsoft Word
Analyze, report, and communicate sales trends, customer patterns, and competitor activity
Perform other duties as assigned
Experience : 1 - 2 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Tele Calling Executive
Industry Type : Banking / Financial Services / Stock Broking
Gender : Female
Job Country : India