- making outbound calls to potential customers: the tele caller will be responsible for making calls to potential customers to promote products or services, generate leads, and schedule appointments.
- handling customer inquiries and complaints: the tele caller will need to address customer inquiries, resolve complaints, and provide information about products or services in a professional and courteous manner.
- meeting daily and weekly targets: the tele caller must be able to meet set targets for the number of calls made, leads generated, and appointments scheduled on a daily and weekly basis.
- maintaining records of calls and customer details: the tele caller should keep accurate records of all calls made, customer information, inquiries, and complaints for future reference.
- excellent communication and convincing skills: the ideal candidate should have strong verbal communication skills and the ability to convince customers effectively.
- basic computer knowledge: the tele caller must have basic computer knowledge to maintain records, update customer information, and use relevant software for calling.
- positive attitude and willingness to learn: the candidate should have a positive attitude, be proactive, and willing to learn new skills to excel in the role of a tele caller.
- ability to work under pressure: the tele caller should be able to handle a high volume of calls, meet targets, and work well under pressure in a fast-paced environment.