- Making outbound calls to potential customers: The tele caller will be responsible for making calls to potential customers to promote products or services, generate leads, and schedule appointments.
- Handling customer inquiries and complaints: The tele caller will need to address customer inquiries, resolve complaints, and provide information about products or services in a professional and courteous manner.
- Meeting daily and weekly targets: The tele caller must be able to meet set targets for the number of calls made, leads generated, and appointments scheduled on a daily and weekly basis.
- Maintaining records of calls and customer details: The tele caller should keep accurate records of all calls made, customer information, inquiries, and complaints for future reference.
- Excellent communication and convincing skills: The ideal candidate should have strong verbal communication skills and the ability to convince customers effectively.
- Basic computer knowledge: The tele caller must have basic computer knowledge to maintain records, update customer information, and use relevant software for calling.
- Positive attitude and willingness to learn: The candidate should have a positive attitude, be proactive, and willing to learn new skills to excel in the role of a tele caller.
- Ability to work under pressure: The tele caller should be able to handle a high volume of calls, meet targets, and work well under pressure in a fast-paced environment.