We are looking for a Tele Caller to join our team in Vijay Nagar. This is a full-time position suitable for individuals with varying levels of experience, from freshers to those with up to five years in a similar role. Candidates should have completed at least their 12th grade.
Key Responsibilities:
- Making Outbound Calls: You will be responsible for calling potential customers to promote our products or services by clearly presenting their features and benefits.
- Handling Inquiries: Respond to questions and inquiries from customers, providing them with accurate information to help them make informed decisions.
- Tracking Conversations: Document all interactions with customers in our CRM system to keep track of leads and ensure effective follow-up.
- Meeting Targets: Strive to achieve monthly targets for calls made and sales generated, contributing to the overall success of the team.
- Customer Feedback Collection: Gather feedback from customers to understand their needs and improve service or product offerings.
Required Skills and Expectations:
Candidates should possess excellent verbal communication skills, enabling them to communicate clearly and effectively over the phone. A friendly and approachable personality is important for building rapport with customers. Basic computer skills are necessary for data entry and using CRM software. Additionally, candidates should be motivated, with a positive attitude and the ability to handle rejection gracefully. A willingness to learn and adapt to feedback is essential for success in this role.