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A telecaller is an individual who has telephonic conversations representing a company, with existing or potential customers. The primary objective of the telecaller job role is to generate leads or sales, depending on the target of the company.
Responsibilities
Contacting current and potential clients to inform them regarding the product and service.
Answering all queries and questions regarding the company and product.
Understanding customers' requirements by asking questions and closing the deal.
Keeping the customer database maintained and updated.