Job Title: Telecaller / Telecalling Executive
Job Responsibilities:
Make outbound calls to potential customers and handle inbound inquiries
Explain company products/projects clearly and confidently
Generate and qualify leads, and schedule site visits (if real estate)
Maintain proper follow-ups with customers
Update call details and feedback in CRM on a daily basis
Handle RNR, call back, and switched-off numbers with proper retry logic
Coordinate with the sales team for conversions and closures
Maintain professional communication and customer relationships
Required Skills & Qualifications:
Good communication skills in English and local language
Basic computer knowledge (CRM, Excel, calling systems)
Ability to convince and handle customer objections
Target-oriented and self-motivated
Good listening and follow-up skills
Prior telecalling or sales experience preferred (freshers can apply)
Experience:
02 years (Telecalling / Customer Support / Sales background preferred)
Work Requirements:
Daily call targets must be achieved
Regular EOD reports and CRM updates are mandatory
Should be punctual and disciplined at work
Willing to work on follow-ups and weekend site coordination (if required)
Location & Shift:
Office-based role
Day shift
Salary & Benefits:
Fixed salary + incentives based on performance
Growth opportunities within the organization