job title: bpo domestic voice process
salary structure
fresher: 10,000 12,000 in-hand salary+ attractiver incentives
experience: 12,000 20,000 in-hand salary+ attractiver incentives
shift details
- working hours: 9:30 am to 6:30 pm
- weekly off: rotational
qualification
- minimum 12th pass
language proficiency
- hindi (fluent)
- marathi (fluent)
key responsibilities
- manage inbound and outbound calls for domestic customers
- address customer queries with professionalism and empathy
- share accurate product/service information
- ensure high levels of customer satisfaction and adhere to call quality standards
- maintain call logs and submit daily reports to the team leader
desired candidate profile
- strong verbal communication in hindi and marathi
- basic computer literacy
- positive attitude, patience, and eagerness to learn
- freshers are encouraged to apply
- prior bpo experience is a plus
why join us?
- friendly work environment
- performance-based incentives
- opportunity to grow within the organization