We are looking for a dedicated and enthusiastic female Tele Caller to join our team in Howrah, India. This full-time work-from-home position is suitable for candidates with 0 to 6 years of experience and a minimum education level of 10th pass.
Key Responsibilities:
- **Outbound Calling**: You will make calls to potential customers to share information about our products and services, aiming to generate interest and leads.
- **Customer Engagement**: Engage with customers to understand their needs and answer their inquiries in a friendly and professional manner.
- **Data Management**: Maintain accurate records of calls made, customer responses, and relevant feedback in our database.
- **Follow-Up**: Follow up with leads and existing customers to ensure satisfaction and provide additional information as needed.
- **Reporting**: Prepare daily reports on call activities and outcomes to help track performance and identify areas of improvement.
Required Skills and Expectations:
Candidates should possess excellent communication skills in English and Hindi, both spoken and written. Strong listening skills are essential to understand customer needs effectively. Time management is crucial as you will be managing multiple calls and tasks efficiently. Basic knowledge of computers and an internet connection is expected for navigating our databases and tools while working from home. A positive attitude and willingness to learn are important for success in this role.