- Conduct outbound calls to potential customers: The tele caller will be responsible for making calls to individuals or businesses to introduce products or services, generate leads, and set up appointments.
- Handle incoming calls from customers: The tele caller will also need to answer inquiries and provide information to customers who are calling in with questions or concerns.
- Maintain records of calls and sales: It is important for the tele caller to keep detailed records of all their interactions with customers, including any sales made or appointments scheduled.
- Follow up on leads: The tele caller should diligently follow up on leads generated through calls, ensuring that potential customers are engaged and nurtured until a sale is closed.
Skills and Expectations:
- Excellent communication skills: The tele caller must have strong verbal communication skills to effectively convey information and build rapport with customers over the phone.
- Persuasive ability: The tele caller should be able to persuade potential customers to take desired actions, such as scheduling an appointment or making a purchase.
- Good listening skills: It is important for the tele caller to actively listen to customers' needs and concerns in order to provide appropriate solutions.
- Time management: The tele caller should be able to manage their time effectively, balancing multiple calls and tasks throughout the day.