Tele Caller

My Safe Loan

A Personal Loan Telecaller's job is to contact potential customers and persuade them to apply for a personal loan. This involves making outbound calls, explaining loan products, identifying customer needs, and guiding them through the application process. They also need to manage customer relationships, track leads, and meet sales targets.

Key Responsibilities:

Lead Generation and Outbound Calls:

Identifying and contacting potential customers, typically through a database or CRM system, to offer personal loan products.

Product Knowledge and Explanation:

Thoroughly explaining the features, benefits, eligibility criteria, and terms of personal loan products to potential customers.

Needs Assessment and Solution Matching:

Understanding the customer's financial needs and recommending suitable personal loan solutions.

Customer Relationship Management:

Building and maintaining strong relationships with customers, providing ongoing support, and addressing their inquiries.

Loan Application Assistance:

Guiding customers through the application process, collecting necessary documentation, and facilitating smooth approvals.

Sales Target Achievement:

Consistently meeting or exceeding monthly sales targets and quotas.

Compliance:

Adhering to company policies, financial guidelines, and regulatory requirements.

Tracking and Reporting:

Utilizing CRM tools to track sales progress and provide regular reports to management.

Skills and Qualifications:

Excellent communication and interpersonal skills: The ability to build rapport, explain complex information clearly, and persuade customers.

Strong listening skills: Actively listening to customer needs and concerns.

Sales and negotiation skills: The ability to close deals and handle objections effectively.

Product knowledge: A thorough understanding of personal loan products, interest rates, and eligibility criteria.

CRM proficiency: Familiarity with CRM tools and software for managing customer data.

• Experience

  1 - 4 Years

• No. of Openings

  5

• Education

  Higher Secondary

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  16, 2nd Floor,Anjali Chamber, RC Dutt Rd, near Panchsheel Hotel, Vadodara, Gujarat 390007