Hiring Freshers || Telecaller

Lakshmi North East Solutions (LNES)

- make outbound calls to potential and existing customers to promote the companys range of paints, chemicals, and related products.

- follow up on leads generated by the sales team or through marketing campaigns.

- handle incoming customer inquiries regarding product availability, pricing, and order status.

- direct technical or complex queries to the appropriate department.

- identify potential business opportunities and convert inquiries into sales appointments or direct orders.

- maintain a database of leads and update customer interactions in the system.

- build and maintain strong relationships with dealers, contractors, industrial clients, and retail customers.

- provide excellent service to retain clients and ensure repeat business.

- develop a solid understanding of the product range, including different types of paints, coatings, solvents, and industrial chemicals.

- explain product features, benefits, and applications clearly to customers.

- coordinate with the sales and logistics teams to ensure smooth order processing and timely deliveries.

- assist in follow-ups for pending payments or documentation.

- collect feedback from customers to understand satisfaction levels and report product/service issues.

- share insights with the sales or marketing team for continuous improvement.

- maintain accurate records of calls, sales, customer responses, and follow-up details.

- update crm or excel sheets regularly with call status and lead details.

- meet or exceed daily, weekly, and monthly call targets and conversion goals set by the supervisor.

- maintain a polite, persuasive, and professional tone at all times.

-handle customer concerns or objections with patience and confidence.

• Experience

  0 - 3 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.