Telecaller (Freshers) Guwahati

Lakshmi North East Solutions (LNES)

- Make outbound calls to prospective aviation trainees who've shown interestfrom website inquiries, walk-ins, or marketing campaigns.

- Introduce the institutes airhostess, cabin crew, and other aviation courses, emphasizing key program benefits and career opportunities.

- Handle inbound requests from prospective students, provide clear information on course duration, fees, schedules, and admission steps.

- Address objections professionally, clarify doubts, and guide students through the enrollment journey.

- Schedule counseling/demo appointments for interested candidates with admission advisors or trainers.

- Conduct timely follow-up calls via phone and/or WhatsApp to nurture leads and reinforce institutional engagement.

- Accurately record all interactions, student details, and status updates in the CRM/database.

- Maintain clean, up-to-date recordssegment leads, track conversions, and note feedback.

- Meet weekly/monthly targets for call volume, lead conversions, and appointments scheduled.

- Prepare concise call-performance reports for the admissions manager, including metrics such as lead conversion rates.

- Work closely with admissions counselors and trainers to ensure smooth handover of qualified leads.

- Brief the counseling team on candidate interests or concerns to improve the quality of consultations.

- Stay updated on all aviation programs, course content, and industry trends to confidently communicate details.

- Attend regular training/refresher sessions on communication skills, script updates, and CRM enhancements.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  RG Baruah Rd, near AUNTY SHOP, Bhaskar Nagar, Guwahati, Assam 781021.