Training Need Identification and Analysis; customization of Training Methodology
Preparation of Monthly Training Calendar
Coordinate and deliver Training (Internal) in supervisory development, soft-skills, technical and process driven for frontline associates and achieving training Mandays
On the job training to the front - end employees
Plan and deliver induction to new hires on bi-monthly basis
Plan and deliver new hire’s training program on bi-monthly basis
Plan and deliver existing employees training program
Plan and conduct on the job training in SAP/BOT as per business requirements
Plan and co-ordinate the new business initiatives of the company
Act as counsellor for handholding of employees