• Develop a deep understanding of the product in order to advise customers about the most relevant features/functionality for their specific business needs.
• BE/ BTech or BSc in the field of IT/Computer Science/ Electronics/Electronics and Telecommunication.
• Fresher or up to 18 months of work experience in a client-facing role (Preferably B2B SaaS).
• Hands-on experience with HTML/CSS and Javascript.
• Excellent written and verbal communication skills.
• Ability to explain complex concepts through clear and accurate writing.
• People skills and having the gift of the gab to handle tricky situations.
• Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation.
• Comfortable working in a 24x7 rotational shift environment.