Technical Support Engineer jobs in Kovilambakkam (Chennai) - www.concentrix.com

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  • Job View 48 Views
  • Applicants Less than 5 Applicants
  • 2021-03-25 2021-09-25

Job Description

We are hiring for Technical support ( Networking ) at Concentrix Chennai !

Spot offers for immediate joiners !!!!!!!!!!!!!!!!!!

TOTAL Openings 60

Location: Chennai (kovilambakkam)

Interviews From : Mon to Friday (10 am to 6pm)

Time : 10.30am to 5pm (Walk In only if you have relevant Experience)

Perks and Benefits :

3 L to 3.8 L (Inclusive of PF)

+ Relocation allowance applicable as per T&C*

+ Free Cab Facility or transport allowance

+ Medical Benefits ..

Qualification: Graduates / Undergraduates or Diploma Holders ( Arrears/Backlogs can be considered)

Technical Requirement: ( Key skills Required )

Strong NETWORKING knowledge (VAN ;LAN; Topologies ; IP address Public And Private)

DNS & Examples; DHCP;APIPA; Network sharing ; DORA process; OSI layers

Knowledge on Basic networking commands; Different types of cables.

Different between modem, router, switches, HUBS ; Port forwarding; MAC Address; NIC;WIFI 2.4 GHZ 5 GHZ ; Beamforming technology; NAT and uses

Roles and Responsibilities :

Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA, following internal process & keeping self-updated

Work Shifts/ Hours: Rotational shift ( flexible with both Day & night shifts)

Desired Candidate Profile :

Ability to work well under pressure with high attention to detail

Excellent English communication ( Both Oral & Written) and interpersonal skills

Ability to work in a team or as a single contributor

Adaptability / Flexibility on shifts, Ownership and initiative

Being Active & Energetic

Interview Process: (Mode of interview Telephonic interview )

HR Round

Communication round

Technical assessments

Operation Round

VENUE : Concentrix Technologies Fortune Towers Plot No. 152, 5th Floor 200Ft. Radial Road Kovilambakkam Chennai 600 117

Disclaimer: Neither Concentrix Technologies (India) Private Limited nor any

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service

Number of Vacancy

10

Education

Other Bachelor Degree, B.C.A, B.Sc, B.Tech/B.E, M.C.A, M.Tech

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