Technical Support Engineer

www.concentrix.com

we are hiring for technical support ( networking ) at concentrix chennai !

spot offers for immediate joiners !!!!!!!!!!!!!!!!!!

total openings 60

location: chennai (kovilambakkam)

interviews from : mon to friday (10 am to 6pm)

time : to 5pm (walk in only if you have relevant experience)

perks and benefits :

3 l to l (inclusive of pf)

· + relocation allowance applicable as per t&c*

· + free cab facility or transport allowance

· + medical benefits ..

qualification: graduates / undergraduates or diploma holders ( arrears/backlogs can be considered)

technical requirement: ( key skills required )

· strong networking knowledge (van ;lan; topologies ; ip address public and private)

· dns & examples; dhcp;apipa; network sharing ; dora process; osi layers

· knowledge on basic networking commands; different types of cables.

· different between modem, router, switches, hubs ; port forwarding; mac address; nic;wifi ghz 5 ghz ; beamforming technology; nat and uses

roles and responsibilities :

· handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on sla, following internal process & keeping self-updated •

· work shifts/ hours: rotational shift ( flexible with both day & night shifts)

desired candidate profile :

· ability to work well under pressure with high attention to detail

· excellent english communication ( both oral & written) and interpersonal skills

· ability to work in a team or as a single contributor

· adaptability / flexibility on shifts, ownership and initiative

· being active & energetic

interview process: (mode of interview telephonic interview )

· hr round

· communication round

· technical assessments

· operation round

venue : concentrix technologies fortune towers plot no. 152, 5th floor 200ft. radial road kovilambakkam chennai 600 117

disclaimer: neither concentrix technologies (india) private limited nor any

• Experience

  1 - 4 Years

• No. of Openings

  10

• Education

  B.C.A, B.E, B.Sc, M.C.A, M.Tech, Any Bachelor Degree

• Role

  Technical Support Engineer

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office