Team Leader Operations

GLOBAL SERVICES

Roles and Responsibilities

Team Leader: BPO Inbound/ Outbound/ BFSI Background Experience needed

Performance oriented candidates with minimum 1 year of work experience of leading team in a BPO

Experience in setting Team goals and KPI's

Monitoring and Evaluation of Individual as well as Team performance

Good communication skills in English and Hindi are required.

Has Handled a Team Size of 20+ candidates or more

Should have knowledge on Excel, proficient on Ms Word, Knows to calculate Shrinkage,Attrition.

Must have expereince in handling BPO process.

Experience in the BPO Sector is mandatory.

Experience : 1 - 7 Years

No. of Openings : 6

Education : Any Bachelor Degree

Role : Team Leader Operations

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India