key responsibilities:
lead, mentor, and motivate a team of telesales agents to hit individual and team targets.
develop and execute sales strategies to promote insurance products and drive growth.
monitor performance, analyze trends, and take corrective actions to ensure success.
conduct team meetings, training sessions, and performance reviews.
foster a high-performance culture with clear goals, feedback, and recognition.
ensure compliance with company policies and quality standards.
collaborate with cross-functional teams to enhance sales processes and customer experience.
prepare and present performance reports to senior management.
resolve customer escalations promptly to maintain satisfaction.
stay updated on industry trends and competitor activities.
job title: team leader - telesales
job location: ground floor, d 213, sector 63, noida
qualifications:
bachelor-s degree in business, marketing, or a related field.
strong understanding of insurance products, sales techniques, and crm systems.
excellent communication, interpersonal, and leadership abilities.
proficiency in crm software and ms office suite.
ability to analyze data and make data-driven decisions.
experience:
3-5 years of experience in telesales, with at least 2 years in a leadership role within the insurance sector.
proven track record of achieving sales targets and driving team performance.