TEAM LEAD BPO

EBEN TELECOM

3 - 5 Years
4 Openings
4.0 - 4.5 Lac/Yr
Face-to-Face interview
Kochi/Cochin

Key Skills

Apply

Job Description

responsibilities

• create an inspiring team environment with an open communication culture

• set clear team goals

• delegate tasks and set deadlines

• oversee day-to-day operation

• monitor team performance and report on metrics

• motivate team members

• discover training needs and provide coaching

• listen to team members’ feedback and resolve any issues or conflicts

• recognize high performance and reward accomplishments

• encourage creativity and risk-taking

• suggest and organize team building activities

requirements

• proven work experience as a team leader or supervisor

• in-depth knowledge of performance metrics

• good pc skills, especially ms excel

• excellent communication and leadership skills

• organizational and time-management skills

• decision-making skills

• degree in management or training in team leading is a plus