We are looking for a Tamil Telecaller to join our team in Maduravoyal. This is a full-time position where the candidate will be required to work from the office. The ideal candidate is a female with 1 to 3 years of experience and holds a diploma.
Key Responsibilities:
- Making Outbound Calls: You will engage with potential customers over the phone, introducing our services and products.
- Addressing Customer Queries: You will listen to customer concerns and provide clear and accurate information to help resolve any issues they might have.
- Maintaining Records: You will document all interactions with customers carefully to ensure follow-up and track progress.
- Meeting Targets: You are expected to meet daily and monthly call targets, focusing on generating leads and closing sales.
- Updating Customer Database: You will regularly update customer information in our system, ensuring data accuracy for future communication.
Required Skills and Expectations:
- Strong communication skills in Tamil are essential, with the ability to convey information clearly and effectively.
- Prior experience in telecalling or customer service is preferred, demonstrating your familiarity with handling customer interactions.
- Good listening skills are necessary to understand customer needs and provide appropriate solutions.
- You should be organized and detail-oriented to accurately maintain records and manage follow-ups.
- A positive attitude and resilience are important to handle challenging calls and maintain motivation in a target-driven environment.