Customer support managers are the grease that keeps most customer support organizations running. While they are not often responsible for the organization's overarching strategy as a whole, customer service managers are responsible for maintaining the day-to-day people management, operations, and decision-making at a team level.
Because its such a critical role, making sure you get the right candidates in your pipeline is paramount, and thats hard to do if you dont set expectations properly from the beginning with an excellent job description.
In this post, we'll provide detailed information about what to include in a customer service manager job description to ensure potential candidates get the most transparent picture of what the role will entail.
Experience : 1 - 2 Years
No. of Openings : 1
Education : Higher Secondary, B.Com, B.Sc
Role : Customer Support Manager
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India