Shift :Night Shift (8PM to 5AM)
Ensure student details are updated in ERP once after CL is received.
To update course and student enrollment in the ERP
Provide coursework handbook and Academic Calendar to the students
To Conduct Orientation session for New students
Follow up on Academic and Fee payments effectively
To update the conversation with the students in ERP
To communicate the students about FSI /Webinar/Forum sessions.
To ensure marks are updated in ERP
To communicate the students about the exam schedules well In advance
To co-ordinate with students for Mock, Final Examination, Backlog, Resit, Reschedule and Viva examination
To prepare student details for publishing Results
Maintaining Student records
Handling student escalations/requests (deferral/withdrawal/Intake change)
To co-ordinate with Academic co-ordinators to get the Report Evaluation done
Preparation of required documents for ACC and Graduation Request
Preparation of Daily brief
Preparation of the necessary reports for the review meetings